Terms of Service

You must be at least 18 and authorized to enter into agreements on behalf of the organization you are subscribing for. If you are accepting on behalf of a chamber of commerce or other organization, "you" means that organization, and you confirm you have authority to bind it.

Civitas is a subscription workspace that produces draft documents for chamber of commerce staff, including newsletters, press releases, sponsorship proposals, community profiles, board reports, grant narratives, and legislative summaries.

Every document the service produces is a draft. It is a starting point for your own work. It is not a finished product and it is not reviewed by us.

Your subscription covers staff of the subscribing organization. You may create logins for those staff. You may not share credentials with anyone outside your organization, and you are responsible for everything done under your account.

We may suspend or terminate any account we reasonably believe is being shared, resold, or used in violation of these Terms.

The subscription is billed monthly in advance at the rate shown at signup. Fees are non-refundable, including for partial months and for periods during which you did not use the service.

You may cancel at any time. Cancellation takes effect at the end of the current billing period.

All account data, including every document produced, is permanently deleted 90 days after cancellation. There is no bulk export function. It is your responsibility to save anything you wish to keep before cancelling. We have no obligation to retain, restore, or reproduce deleted content under any circumstances.

We may change pricing on 30 days' notice to the email on your account.

You may not: resell, sublicense, or provide access to anyone outside your organization; use the service to produce material for organizations other than the subscribing organization; attempt to extract, reverse engineer, or copy the underlying prompts, knowledge base, agent configurations, or methodology; attempt to access another customer's data; use the service in violation of any law; or use automated means to access the service at a volume that burdens the infrastructure.

You keep ownership of the material you enter into the workspace. You grant us a limited license to process it for the sole purpose of operating the service and producing documents for you.

You confirm you have the right to enter everything you enter, including information about your members, sponsors, and third parties, and that doing so does not breach any obligation you owe to them.

You own the documents the service produces for you, subject to your payment of fees. You may use, edit, publish, and distribute them.

We own everything else. This includes the Civitas platform, the software, the agent configurations, the prompts, the shared knowledge base, the document standards, and the Civitas Survey methodology, together with all intellectual property rights in them. Nothing in these Terms transfers any of it to you.

Your completed town position document belongs to you.

Because the service produces documents for many customers using shared methodology, output produced for other customers may be similar to yours. You receive no exclusivity in any document structure, format, or approach.

This section is written plainly because it matters more than any other section in this agreement.

Everything Civitas produces is a draft that you must review before using it.

The service can be wrong. It may state incorrect figures, misattribute information, cite sources inaccurately, produce text that reads as authoritative while being factually false, or omit material information. This can happen even when the document cites sources and even when it appears carefully reasoned. This is a known characteristic of artificial intelligence systems and it is not a defect in the service.

You are solely responsible for reviewing, verifying, and correcting every document before you publish it, send it, submit it, or rely on it. This includes verifying every number, name, date, quotation, statutory reference, and factual claim against an independent source.

The service does not provide professional advice. Nothing it produces is legal advice, financial advice, tax advice, accounting advice, grant compliance advice, lobbying advice, or economic development advice. Do not treat it as such. Consult a qualified professional.

Specific limitations you acknowledge:

• Grant narratives. The service drafts narrative prose only. It does not determine eligibility, complete forms, calculate match requirements, or verify compliance or certification language. A rejected or non-compliant application is your responsibility.
• Legislative summaries. The service produces neutral informational explanations. It does not verify current legislative status, does not constitute a chamber position, and must not be distributed as advocacy. You are responsible for your own compliance with lobbying registration and disclosure requirements.
• Community profiles, recruitment briefs, and any document containing research. Figures produced through automated research may be outdated, misattributed, or incorrect. Verify every figure before providing any such document to a site selector, journalist, prospective business, government body, or grant reviewer.
• Press releases, newsletters, and public communications. You publish these under your own name and your organization's name. The reputational consequences of publishing an error are yours.

We are not responsible for any consequence of your use of output you did not verify. This includes lost grants, lost sponsorships, lost members, failed recruitment, reputational harm, regulatory consequences, published corrections, retractions, and claims by third parties.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, OR FIT FOR ANY PURPOSE.

NO INFORMATION OBTAINED FROM US, WHETHER ORAL OR WRITTEN, CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) No indirect damages. WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GRANT FUNDING, SPONSORSHIP, MEMBERSHIP, BUSINESS OPPORTUNITY, GOODWILL, REPUTATION, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) Cap. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE TOTAL FEES YOU ACTUALLY PAID US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. [CAP PERIOD — CONFIRM WITH COUNSEL]

(c) Output. WE HAVE NO LIABILITY WHATSOEVER FOR ANY OUTPUT PRODUCED BY THE SERVICE, OR FOR ANY DECISION MADE, DOCUMENT PUBLISHED, APPLICATION SUBMITTED, OR COMMUNICATION SENT IN RELIANCE ON IT.

(d) Third parties. WE HAVE NO LIABILITY FOR THE ACTS, OMISSIONS, OUTAGES, SECURITY INCIDENTS, OR DISCONTINUATION OF ANY THIRD-PARTY PROVIDER WE RELY ON, INCLUDING ARTIFICIAL INTELLIGENCE PROVIDERS, HOSTING PROVIDERS, AND PAYMENT PROCESSORS.

(e) Basis of the bargain. You acknowledge that the fees reflect this allocation of risk and that we would not provide the service on these terms without it.

(f) Exceptions. Nothing in this section limits liability that cannot be limited under applicable law, including liability for fraud, willful misconduct, or gross negligence.

You will defend, indemnify, and hold harmless Civitas, Hyrule Capital LC, its members, officers, employees, and contractors from and against any claim, demand, loss, liability, damage, penalty, cost, or expense, including reasonable attorneys' fees, arising out of or relating to:

• (a) your use of the service;
• (b) any document produced by the service that you published, sent, submitted, or relied on, including any claim that it was inaccurate, defamatory, misleading, or infringing;
• (c) any content you entered into the workspace, including any claim that you lacked the right to enter it;
• (d) your breach of these Terms; or
• (e) your violation of any law or of any right of a third party.

We will make reasonable efforts to keep the service available. We do not guarantee uptime and we offer no service level commitment at any subscription tier currently offered. We may modify, suspend, or discontinue any part of the service at any time. If we discontinue the service entirely, we will give account holders 30 days' notice by email.

ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE. A CLAIM NOT BROUGHT WITHIN THAT PERIOD IS PERMANENTLY BARRED.

These Terms are governed by the laws of the State of Georgia, without regard to its conflict of laws rules. Any action arising out of or relating to these Terms must be brought exclusively in the state or federal courts located in Gordon County, Georgia, and you consent to the personal jurisdiction of those courts.

We may suspend or terminate your access immediately if you breach these Terms, if your payment fails, or if we reasonably believe your use presents a risk to the service or to other customers. You may cancel at any time under Section 4.

Sections 5 through 14, 16, and 17 survive termination.

We may update these Terms. We will change the date at the top and, for material changes, notify account holders by email at least 15 days before they take effect. Continuing to use the service after that date means you accept the updated Terms.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between us regarding the service and supersede any prior discussions, proposals, or representations.

No reliance. You confirm you are not relying on any statement, demonstration, or representation not expressly set out in these Terms, including anything said during a sales call or shown in a demonstration.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions stay in effect.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

Independent contractors. Nothing here creates a partnership, joint venture, agency, or employment relationship.

civitas@hyrulecapital.com

Hyrule Capital, LLC

PO BOX 4381 Cartersville Georgia 30120